docs: make password resetting instructions more prominent (#47958)

* make resetting instructions more prominent

* link

docs/people-and-groups/accessibility.md

@@ -18,5 +18,5 @@ Metabase is not yet fully compliant with [the US federal government's Section 50
 
 If you'd like to help us address these accessibility gaps, please see [our developers' guide][developers-guide].
 
-[508-accessibility]: https://section508.gov/
+[508-accessibility]: https://www.section508.gov/
 [developers-guide]: ../developers-guide/start.md

docs/troubleshooting-guide/cant-log-in.md

@@ -4,12 +4,21 @@ title: People can't log in to Metabase
 
 # People can't log in to Metabase
 
+## Reset password
+
+To reset a password for your Metabase instance, see:
+
+- [Reset a user's password](../people-and-groups/managing.md#resetting-someones-password).
+- [Reset admin password](../people-and-groups/managing.md#resetting-the-admin-password).
+
+To reset password for your Metabase Store account, [contact support](https://www.metabase.com/help-premium).
+
 ## No access to Metabase login page
 
 If you're not a Metabase admin, you'll have to tag them for help here.
 
 1. Check that you have the correct [site URL](../configuring-metabase/settings.md) from **Settings** > **Admin settings** > **General**.
-3. Check if the [account is deactivated](../people-and-groups/managing.md#deactivating-an-account).
+2. Check if the [account is deactivated](../people-and-groups/managing.md#deactivating-an-account).
 
 ## No access to Metabase Cloud account